Building a Total Quality Culture
- Work, Money & Leadership
- Publisher: Resource Publications (Wipf and Stock)
- Published: 2014
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Publisher's Description
"This book adds a significant dimension to the current emphasis on Total Quality Management by emphasizing both the need and the means for bringing about cultural change that will ensure positive bottom line results." --George Morrisey, author of Creating Your Future: Personal Strategic Planning for Professionals "Joe Batten has done it again. His nine steps for a Total Quality Culture are right on target." --Christopher Hegarty, author of How to Manage Your Boss and How to Jumpstart Your Brain "Joe Batten is my mentor. I experienced the great contents of Building a Total Quality Culture every day. It is an excellent book! I guarantee it." --Arthur Bauer, President, American Media Incorporated
Endorsements (4)
“This book adds a significant dimension to the current emphasis on Total Quality Management by emphasizing both the need and the means for bringing about cultural change that will ensure positive bottom line results.”
“Joe Batten has done it again. His nine steps for a Total Quality Culture are right on target.”
“Joe Batten is my mentor. I experienced the great contents of Building a Total Quality Culture every day. It is an excellent book! I guarantee it.”
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