Phil Backlund

The Way of Dialogue

“We commonly hear people talk about civility’s decline in conversations at every level of society. However, we rarely hear effective ideas on stopping that decline and improving dialogue quality. Improvement is possible and this book shows how. Drawing on his own work and that of like-minded thinkers, Dr. Ron Gordon provides an interesting, thoughtful, and practical approach to improving dialogue even with the most intractable of people. This book will transform the reader’s dialogue with others!”